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DNA Hub

Helix Hospitality

Development · Numbers · Accountability

Welcome to DNA Hub

Your central platform for reporting, analytics, and accountability across all Helix Hospitality properties.

· Development
· Numbers
· Accountability
Submit Reports

Weekly GM Report

Weekly general manager summary including payroll, occupancy, maintenance, and attachments.

Weekly
💵

Monthly Accounting

Submit monthly financial documents and required accounting attachments for your property.

Monthly
🏨

Monthly Operations

Monthly operations report with linen inventory PAR tracking and compliance attachments.

Monthly
📈

Sales Report

Weekly sales metrics including STR performance, budget position, group pace, and action plans.

Weekly
🗂️

Weekly CDOS Report

Weekly CDOS summary covering operations, compliance, staffing, and goals across assigned properties.

Weekly
🗺️

Weekly RDO Report

Weekly regional director summary with regional overview, performance notes, and action item priorities.

Weekly
Dashboards & Tracking
🏆

Golden Nugget Rankings

Live TripAdvisor score leaderboard — ranked property standings, weekly change, monthly champions, and year-end win tracking.

Live Rankings
📊

Reports Dashboard

View, filter, and manage all submitted and draft reports across all properties.

All Reports
📋

License Tracker

Track license and permit expiration dates with calendar view, alerts, and AI-assisted document scanning.

Compliance
🏗

CapEx Tracker

Track capital expenditure projects across properties with budget, spend, and completion status.

Tracking
📈

Sales Dashboard

Weekly sales KPIs by property with an action plan tracker and accountability checklist.

Sales
🏨

GM Dashboard

Weekly GM report KPIs — MPR, overtime, AR aging, guest scores, PM completion — with action tracker.

Operations
Administration
🏢

Manage Properties

Add and edit properties, configure room types, PAR stock levels, and desired PAR multipliers.

Admin
🏷

Manage Brands

Edit required attachment lists per brand and report type. Changes sync to all report forms.

Admin
👥

Team & Users

Manage roles, users, property assignments, and email alert rules with O365 integration.

Admin
Tools
🤖

Sales Intelligence

AI-powered sales research — corporate accounts, event intelligence, performance analysis, and prospecting strategies trained on your weekly reports.

AI Powered

Operational Excellence

AI root cause analysis for guest satisfaction — cross-references GSS scores, labor metrics, PM data, and budget position to generate prioritized action items.

AI Powered
📋

Sales Contract Generator

Generate group room reservation agreements with live preview. Save, track, and download contracts as .docx or PDF.

Tool
✉️

Email Signature Generator

Create a professional branded Helix email signature with hotel brand logos. Downloads as an .htm file ready for Outlook or Gmail.

Tool

Revinate

Manage guest feedback, review responses, and reputation analytics across all properties.

Reputation
🌐

Hiring

Online marketplace for group business, RFP management, and property listing distribution.

Hiring
💬

Guest Messaging and PM

Real-time guest messaging and service recovery platform for all properties.

Guest Messaging
🧾

Sage

Expense management and receipt tracking for property-level spend and reimbursements.

Expenses
🛒

BirchStreet

Procurement platform for purchase orders, invoices, and vendor management across properties.

Procurement
💳

Paychex

Payroll, HR, and benefits management for all properties and staff.

Payroll